Delivery Information

We DO NOT ship to post office boxes or parcel lockers.
Please ensure you provide correct address as you will be charged new fee's to return and resend.
Most shipments will be carried out by GO Logistics or Australia Post.
NSW Shipping is based on 25kg or LESS.
You will be contacted if additional freight is needed.
ALL FURNITURE - We must find out the weight + your location before offical shipping quote.
PAYMENTS ARE NOT AUTOMATIC (We manually do it to ensure maximum discount) 
ANY STATE OTHER THE NSW - WE MUST CONTACT YOU REGARDING FREIGHT.
FREIGHT WILL COME UP AS $25.00 - FREIGHT WILL BE ADJUSTED UNPON PHONE CALL
Click here TO ESTIMATE YOUR FREIGHT
*ESTIMATE ONLY*
 

SYDNEY METRO IS $8.95 PER 25KG
The rest of NSW is $14.95 PER 25kg
To see if your suburb is classified as "Metro" please Click here
Click here TO ESTIMATE YOUR FREIGHT FOR OUT OF NSW
*ESTIMATE ONLY*
Order online & pick up in store to save yourself shipping fee's. 



Orders will be ready within 5 hours unless products are out of stock. 
If order is needed in under 5 hours please call us on (02) 9608 4449 and advise.
 

INDRODUCTION

By visiting,viewing or ordering form our website you agree to acknowledge and be bound by the terms and conditions outlined in this agreement

 

ALL FURNITURE IS TO BE ADVISED ON FREIGHT CHARGES.

AIR MATRIX BEAUTY SUPPLIES  will not accept liability for any loss or damage arising from items stolen, lost or damaged AFTER delivery has taken place. HAIR MATRIX BEAUTY SUPPLIES  are always at hand to follow up any missing or lost parcels with our delivery service providers and please be rest assured, that we will do everything in our power to rectify the situation.

During the order process, it is your responsibility to enter the correct delivery address. Should you enter the wrong address, we are not obliged to re-send the order at our expense to correct the problem. We will not accept liability for any loss or damage to goods arising from a late delivery.

Orders can take up to a maximum of 14 days for delivery, although we always endeavour to get it to you as quick as possible. We always do our best to provide our products on time to our customers. In the event of a delivery being delayed, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel your order. We will do our utmost to investigate any of the above unfortunate events.

We hope you have a pleasent and happy shopping experience with the AIR MATRIX and beauty supplier.

 
Disclaimer:
CONDITIONS OF SALE

We sell professional products to Trade in the Hair & Beauty Industry Only. By completing the purchase buyer agrees that they are a professional in the hair and beauty industry and that HAIR MATRIX and Beauty Suppliers take no liability or responsibility for the misuse of products.
HAIR MATRIX Hair and Beauty Suppliers will not accept liability for any loss or damage arising from items stolen, lost or damaged after dispatch from our warehouse has taken place. We always do our best to provide our products on time to our customers. In the event of a delivery being delayed, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel your order, we will not accept liability for any loss or damage to goods arising from a late delivery.
All goods are sold ex-warehouse. The seller cannot be held liable for damages in transit.
Prices subject to change without notice and include GST.
Items come with normal manufacturer warranties. Please call the manufacturer regarding warranty issues. (All products back to base) any faults with products must be taken back to the company of which owned.
We will not refund for;
Change of mind.
Incorrect purchasing decisions.
Disliking the product.
Injuries or allergic reactions that may arise due to any type of use.
Slow or delayed shipping.
 
The sellers liability shall be limited to the obligation to supply free of charge or repair products proved to have been defective in quality or workmanship at the time of delivery. In no event shall the Seller be liable for consequential damage or for claims for labour.
No warranty is given as to the condition or performance of any goods, in particular, no such warranty is given in respect of damage or loss sustained to goods arising from faulty assembly or fitting.
HAIR MATRIX hair and beauty suppliers customer is responsible for any fees associated with returning any defective item(s) under no circumstances shall  HAIR MATRIX Hair and Beauty suppliers be liable or pay, or refund your freight. Any freight expenses are at your expense, this includes the freight cost to you and freight cost on return items to our warehouse.
Actual items may vary in appearance from pictures shown and are inclusive of minor faults if any, all pictures are for reference only and may not reflect the exact specifications of the actual product, all photos are for illustration purposes and exact design and colors may vary due to upgraded model, factory changes, or other reasons.
We take great care to ensure that the catalogue is correct however, we take no responsibility for error or omissions.
To the maximum extent permitted by law we disclaim liability for any damages including without limitation, direct or indirect special ,incidental compensatory, exemplary or consequential damages, losses or expenses including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, however caused and theory of liability arising out of or in connection with HAIR MATRIX hair and beauty suppliers.
You do not use someone elses credit card.
 
DISCLAIMER:
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.